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The challenge

Our client had undergone rapid expansion over the last few years due to large scale mergers and acquisition, resulting in a highly fragmented and siloed data platform. This had created a highly manual and high-risk environment with low customer satisfaction. Holley Holland undertook a detailed discovery phase to help the client focus on one of their key areas of concer which was around Customer Master Data Management (CMDM).

The Solution

Working in partnership with the cilent, the Holley Holland team provided a roadmap to achieve the client's desired furure target state to bring CMDM for the organisation together as a single scalable, strategic platform.

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